We care for our car, homes and other treasured possessions, by taking out cover to protect them, along with our loved ones and pets. What we tend to forget is that our technology can provide opportunities for unscrupulous individuals and organisations to steal our data and identities. Often this is because we don’t know how, or we don’t fully understand the dangers of not covering our technology.
Here at Cool Breeze we have noticed that some of our customers are getting more scam calls targeted at getting people to part with their money. An example we have seen a few times recently is a phone call where the person implies they are from Amazon and queries your Prime membership with you. Their intent is to take over your computer or phone and ask for funds to be transferred. The call is so professional and sounds very credible, but do not comply and politely end the call. So just be aware that:
- Online retailers and banks will never ask for payment or offer you a refund you do not expect
- Retailers will never ask you to make a payment outside of their websites (e.g. via bank transfer, e-mailing credit card details, sharing gift card details over the phone, etc.
- They will never ask you for remote access to your device e.g. by asking you to install an app
- Always respond by saying that you will call the retailer back from the number on their website or via the retailer or bank secure website
- Companies will never send you an email asking you to click on a link they have included. Always access the companies website directly yourself or call them on a number you have used or been provided with before.
Your wonderful expertise in all matters to do with IT is like bread and wine to us, that is, we simply could not exist without your support...
Mr King 2021
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